Contact Support

Support is available Monday through Thursday from 8:00 AM to 5:00 PM and on Friday from 8:00 AM to 1:00 PM EST.

Online Support

Receive answers quickly and easily via our online options.

Option Pricing
Instant Messenger Unlimited support included with the monthly support fee
Skype Unlimited support included with the monthly support fee
Free (response within 24 business hours)
Remote Assistance Remote assistance is available via VNC or SD Help Desk.

Phone Support

The monthly support fee includes 2 hours of phone support each month. Additional hours are billed on a quarter-hour basis.

Support For Phone Numbers
All Products (877) 265-8747

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Screen Names

The following are lists of screen names for various IM clients:

Technical Support
  • AIM: SDShelp
  • MSN: schooldynamics @hotmail.com
  • Yahoo!: sds_help
  • Skype: sds_help
Financial Support
  • AIM: sdsfinancehelp
  • MSN: sdsfinance @hotmail.com
  • Skype: sdsfinance
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